Have a question about shopping with Joelle’s Outfit? Start here.
How do I choose my size?
Compare your measurements with any sizing information provided for the item. Fit can vary between styles, so avoid relying on your usual size alone.
How should I care for my clothes?
Follow the care label on each garment. Different fabrics need different care, so check the label before washing, drying or ironing.
Will the colour look exactly like it does on my screen?
Screen settings and lighting can affect how colours appear. Keep this in mind when comparing product photos with an item in person.
What should I check before placing an order?
Double-check your chosen size, colour, quantity and delivery details before completing your purchase.
What information should I include when asking about an order?
Include your order number and a brief description of your question. Never share your password or full payment card details.